Refund Policy

Returns

30-Day Money-Back Guarantee

We want you to love your designs! If you're not completely satisfied, we offer one free revision to make adjustments. If you're still unhappy, we'll refund your money—no questions asked.

Our refund policy is valid for 30 days from the date of purchase. If more than 30 days have passed, we won’t be able to offer a refund or exchange.

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Refunds (if applicable)

Once we receive and process your refund request, we’ll send you an email confirmation. You’ll be notified whether your refund has been approved or declined.

If approved, your refund will be processed, and the amount will be credited back to your original payment method within a few business days.

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Late or Missing Refunds (if applicable)

If you haven’t received your refund yet:

1. Check your bank account again.

2. Contact your credit card provider—processing times may vary.

3. Reach out to your bank, as some transactions take time to reflect.

If you’ve done all of the above and still haven’t received your refund, please contact us at: hello@aesthetixhome.co.uk.

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